FAQ's

Where is my order confirmation?

You will receive an email confirmation to the email address you entered on your order. If you have not received an email confirmation, please check your spam folder. If you have not received an email confirmation, then the order has not gone through or you did not enter your email address correctly. 

Why won’t my discount and/or credit code work?

Please be sure your code is entered correctly and applied before submitting your order. Promotional codes do expire; please look at the terms and conditions of the discount code to make sure the offer is still valid.If you have received a unique code from us, please keep in mind it can only be used once and cannot be combined with another promotion or be applied to shipping costs. Unique credit codes do not expire.All promotions and/or codes cannot be applied after the transaction is complete.

How can I become a dealer inside the United States?

Please send an email to Support@ebwey.com

How can I change something on my order?

Assuming the desired change is applicable, please contact support@gmail.com immediately. Once our warehouse has processed your order, we will be unable to make any changes.

Free Shipping?

We offer you a free shipping , for all of our products just by Enter Your email on the pop up

Why should be enter my Email to get free shipping?

We take your email address to inform you about any product may you'll like

Shipping Time?

The shipping time is up to the product , You've to watch product description to get  it

Can I contact you directly with any questions?

Please email support@ebwey.com with any questions regarding your order. Please keep in mind that our online customer service hours are on business days from 9:00 am to 5:00 pm PST.